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Terms Of Service

The following document which depicts the terms and rules of the service needs to be read in order to process any service.

If there is a problem with any of the following terms, some may be changed if discussed with me prior to paying for your commissioned piece.

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1. GENERAL TERMS

 

  • All drawings may be or will include a subtle sign that you may not remove.
     

  • I might record the drawing process and post it on my current or any youtube channel.
     

  • Prices are subject to change based on demand.
     

  • I have the right to reject any order that I do not feel comfortable drawing for any reason given.

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2. PAYMENT

 

  • Currency accepted is either USD or Mexican peso and can be only paid through PayPal. 
     

  • Commissions can be paid either 100% upfront or split 50% upfront and 50% after sketch approval.
     

  • Do not send any payment before I have agreed to give you a free slot and requested you to send me the payment.
     

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3. PROCESS AND DELIVERY

 

  • I will notify you when I have started on the commission and the client, therefore, lose the rights to a refund (see point 7 further below for more info on refunds).
     

  • While I'm working on the commission I may make reviews with you to make sure I make it just right for you.
     

  • The number of reviews may depend on the complexity of the work.
     

  • During the reviews, you will see work-in-progress and these images will usually include a watermark and be smaller than the finished piece.
     

  • The time it takes to finish your commission varies 1 week - 1 month depending on factors such as health, the complexity of the commissioned piece, other works, and other factors.
     

  • If anything comes up that will slow the progress of the initially estimated delivery time I will let you know as soon as possible.
     

  • Once the piece is finished you will receive the full-resolution image. Note that there is no physical product.

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4. REVISIONS

 

  • You may get around 3 rounds or more of changes on the commissioned piece included in the price.
     

  • A fee will be added if you want something changed on the final drawing - unless a misunderstanding from my side has been made.
     

  • If you wish for me to change something in the drawing you have previously approved, I will charge you a fee to change it. The amount of the extra charge depends on the change you want me to make and is usually based on an hourly wage.
     

 

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5. COPYRIGHT / USAGE POLICY

 

  • I, claim the rights to the produced drawing, not the buyer. Therefore I am allowed to use the copyrighted artwork to: 

 

  • Promote me with it everywhere
     

  • Publish books or other physical works with it (artbooks, etc.)
     

  • Display it everywhere to my liking (website, social media, etc.)
     

  • Post it wherever I want
     

 

  • The buyer is allowed to:
     

  • Use the commissioned piece for personal use unless agreed otherwise (you can upload it on all your social media profiles, forums, etc.)
     

  • Print the artwork and claim the character(s) as their own, but not the artwork itself.
     

  • Use the artwork to promote themselves. You are not forced to give me credit when you post it but it is very appreciated.
     

  • Use the artwork on any social media and in monetized media as long as the artwork itself is not the main subject for the earnings.
     

 

  • The following is considered copyright infringement:

 

  • Reproducing/using the copyrighted artwork commercially - means making money off it in any way.
     

  • Claiming the artwork as your own
     

  • Removing my signature from the artwork
     

  • Altering the artwork without any of my consent
     

 

  • I reserve the full rights to the image and it's use/distribution unless otherwise agreed upon (rights to the image for your own non-personal use may be purchased at any time).

 

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6. CUSTOMER SATISFACTION

 

  • I may follow the steps that can lead to the satisfaction of the customer
     

  • If there is a problem with anything in regards to the commissioned piece please tell me in the fastest way possible so we can find a solution.
     

  • I am willing to change some of my terms in the case of you as an individual if its asked before I start on the commission. If you, e.g., want me to not post, share, and or promote any part of the work, it can be discussed.

 

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7. REFUND / CANCELLATION POLICY

 

  • The client is not allowed a refund once I started working on the commission.
     

  • If for any reason I am unable to start your commission the client will receive a full refund.
     

  • If I cancel your order before I started it, you can get a full refund.
     

  • If the client is getting a refund, do not request a Paypal chargeback. After stated, I will transfer the money back to you myself.
     

  • If you request a Paypal chargeback at any point when you were not allowed to ask for a refund you will lose all beforementioned rights to the commissioned piece and I will have the full right to profit further from it in any way. I will decline the chargeback and supply Paypal with our conversations in which we talk about the commission as evidence that I have completed work for you. Furthermore, you will be blacklisted for commissioning me again.

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  • If the buyer breaks any of the points stated above they will lose all the beforementioned rights to the artwork commissioned by me , and I will have the right to profit further from the commissioned artwork in any way I see fit. If you have a problem with any of these statements, they may be changed if discussed with me prior to paying your commissioned piece.

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  • What do you get?

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  • Drafts/mockups that you must decide which one I should continue with (depending on the complexity of the commission there might be fewer or more drafts)
     

  • Sketch and/or final sketches that you must accept before I continue the work
     

  • Insight and involvement in color plan (depending on the complexity of the commissioned piece)
     

  • Full-resolution file of final drawing. Final file formats are usually JPEG or PNG.

 

  • Simplified Version Of Terms of Service / TOS

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  • By purchasing a commission from me (the artist) you agree to be purchasing my services only. If you have a problem with any of the below conditions, they may be changed if discussed with me prior to paying for your commissioned piece.

 

Please read the terms carefully:

 

I, Dieclick (the artist):

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  • I reserve the right to cancel and refund the order at any time for any reason.

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  • I retain all copyrights over the commissioned artwork.

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  • I will NOT claim the intellectual property (IP) of the commissioned artwork.

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  • I will NOT profit further from the commissioned artwork unless you (the customer) break any of the terms.

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  • I reserve the right to post the commissioned artwork online, in my portfolio as well as in publications such as art books.

 

You (the customer/commissioner):

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  • You may upload the commissioned artwork on any website and social channels.

  • You may NOT make profits from the commissioned piece (reselling, redistributing, uploading to POD-services, make prints, etc.)

  • You may NOT alter the commissioned artwork without my (the artist's) consent.

  • You MAY be allowed to sell the artwork if it is a part of an Adoptable. Please discuss this with me prior to paying for the artwork.

  • You retain the rights to the intellectual property (IP).

  • You may NOT use the commissioned artwork for commercial purposes. The license to the commissioned artwork may be purchased at any point - contact me for info.

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